Privacy Policy
At Palmer Properties, we respect your privacy and are committed to protecting the personal information you provide through our website. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.
Information We Collect
We may collect personal information that you voluntarily provide when you:
Fill out a contact form
Request property information
Submit a maintenance request
Apply for a rental property
Communicate with us by phone, email, or text message
This information may include:
Name
Email address
Phone number
Property address or inquiry details
Any additional information you choose to provide
We may also automatically collect limited non-personal information such as browser type, device information, and website usage data to improve our website performance.
How We Use Your Information
The information we collect may be used to:
Respond to inquiries and requests
Provide property management services
Process rental applications or maintenance requests
Communicate with tenants, property owners, and prospective residents
Improve our website and services
Send updates or information related to our services
We do not sell or rent your personal information to third parties.
Text Messaging and SMS Communications
By providing your phone number through our website or forms, you consent to receive text messages related to property management services, including:
Appointment confirmations
Property inquiries
Leasing information
Maintenance updates
Service notifications
Message frequency may vary.
Standard message and data rates may apply depending on your mobile carrier.
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive SMS communications unless you re-subscribe.
For assistance, you may reply HELP or contact our office directly.
We will never share, sell, or distribute your phone number for marketing purposes.
Information Sharing
We may share information only when necessary to provide services, such as with:
Property owners we represent
Maintenance vendors or contractors
Software platforms used for property management and communication
Legal or regulatory authorities when required by law
All partners are expected to maintain appropriate privacy protections.
Data Security
We take reasonable administrative, technical, and physical precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Your Privacy Choices
You may request to:
Access the personal information we have about you
Correct inaccurate information
Request deletion of your information where legally permitted
To make a request, please contact us using the information below.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
